Help Desk Industry Webinars



Our Menu of Webinar Topics:

  • Why is Managing a Help Desk so Difficult?!?
  • Improving Help Desk Performance through Co-Sourcing Models
  • Can You Cost Justify Outsourcing  the Help Desk?
  • A 90 Day Road Map to Implementing Help Desk Services
  • How to Maintain and Further Best Help Desk Practices
  • Shifting Left: Best Practices and Caveats