Help Desk Industry Webinars
Our Menu of Webinar Topics:
Why is Managing a Help Desk so Difficult?!?
Improving Help Desk Performance through Co-Sourcing Models
Can You Cost Justify Outsourcing the Help Desk?
A 90 Day Road Map to Implementing Help Desk Services
How to Maintain and Further Best Help Desk Practices
Shifting Left: Best Practices and Caveats