Many companies attempt help desk on their own. Reality is, it's more complex, expensive and harder than it looks. Without the proper strategies, infrastructure, staffing and tools in place companies become overwhelmed in meeting their desired help desk service levels.
Watch our 15 minute recording to gain key insight to what works and how 16 years of proven help desk experience makes it look easy!
In this webinar you will learn:
"Great presentation, very good ideas laid out."
- Brent, Vice President of IT
"A lot of really good, helpful takeaways. Well worth it!"
- Jeff, Vice President of Technology Strategy