When Flexibility is Critical for Help Desk Support
A Fortune 100 financial services organization that provides retirement solutions to nearly 4 million active and retired employees in academic, research, medical, and cultural fields.
As the firm continued to grow, they however, were still struggling with scalability issues and finding a reliable vendor that would willingly use their ticketing system.
Discover how Global Help Desk Services has helped scale their help desk operations by providing:
Guaranteed Service Levels
Improved Flexibility with Existing Systems
Thorough On-boarding Process & Collaboration
Enhanced Technical Expertise
See why outsourcing help desk operations to GHDSi has been a beneficial business decision for this financial services organization.
Simply fill in your information to access the digital version of the case study.
