How do you distinguish an awesome IT help desk company from a lousy one? By asking the right screening questions.
This guide shows you how.
Ask every potential vendor these 20 screening questions and avoid the costs and frustrations that come from picking a poor-fit vendor. This guide helps you choose a partner that saves you money, reduces turnover, delights your users and customers, and keeps you in just as much control as you want.
Are we a fit? Let’s discuss your help desk goals and challenges.
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075
Local: 1.860.296.7230
Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved.
By Epic Digital.