Many companies attempt help desk on their own. Reality is, it's more complex, expensive and harder than it looks. Without the proper strategies, infrastructure, staffing and tools in place companies become overwhelmed in meeting their desired help desk service levels.
Watch our 15-minute webinar recording to gain key insight to what works and how 16 years of proven help desk experience makes it look easy!
In this webinar, you will learn:
"Great presentation, very good ideas laid out."
- Brent, Vice President of IT
"A lot of really good, helpful takeaways. Well worth it!"
- Jeff, Vice President of Technology Strategy
"They proactively review all of our tickets to try to find more areas where they’re able to resolve issues as the first line. They’re coming back to us with that information so we can increase the number of calls that they’re able to take care of."
Global Help Desk Services, Inc. provides help desk outsourcing with guaranteed service levels to enterprise-sized companies.
Global Help Desk Services, Inc. 521 Cromwell Avenue, Rocky Hill, CT 06067
Toll Free: 1.800.770.1075
Local: 1.860.296.7230
Global Help Desk Services, Inc. - © Copyright 2021 | All rights reserved.
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